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OTHER CRITERIA

Return of goods - up to 14 days

You are entitled to withdraw from the agreement within 14 days without stating any reason

The time-limit for withdrawal from the agreement expires upon 14 days of the day you or a third party, other than a carrier and appointed by you, acquired the product.

In order to execute the right to withdraw from the agreement, you must inform us: MOUTON interactive Krzysztof Baran, ul. Starowiejska 265, 08-110 Siedlce, phone: 25 640 71 62, email: sklep@DrIrenaEris.com on your decision on the withdrawal from the present agreement in a form of an unequivocal statement (e.g. sent via mail or e-mail).
You can also complete and send a withdrawal form » or any other unequivocal statement via e-mail at out website https://sklep.drirenaeris.com/en/site/report-a-problem-41.html. If you choose to do so, we will immediately send a confirmation of receipt of the withdrawal notification on a permanent data medium (e.g. by e-mail).

To keep the time-limit for withdrawal from the agreement you should just send the information concerning the execution of your right to withdraw from the agreement before the expiration of the time-limit allowed for withdrawal from the agreement.

Results of withdrawal from the agreement

In case of withdrawal from the present agreement we refund all payments obtained from you, including the costs of delivery (except for additional costs resulting from a selected form of delivery other than the cheapest usual form of delivery offered by our store), immediately and in any case not later than within 14 days as of a day, on which we were informed on your decision on execution of the right to withdraw from the present agreement. The reimbursement of payment shall be done by the same form of payment as you chose in the initial transaction, unless you expressly agree to other solution; in any case you will not incur any fees in connection with this return. We may withhold the reimbursement of payment by the time of obtaining goods or receiving a proof of shipment, depending which occurs first.

Please, send the goods back or deliver them to us immediately, and in any case not later than within 14 days as of a day, on which we were informed on your withdrawal from the present agreement. The time-limit is kept, if the goods are sent within 14 days. The direct costs of return of the goods shall be borne by you. You are responsible only for decrease of value of a product as a result of using it in a way beyond the necessary scope of use for stating the character, features and functioning of the product.

The Data Controller is Dr Irena Eris S.A. of ul. Armii Krajowej 12, 05-500 Piaseczno. The data will be processed in order to sending newsletters. Disclosure of data is voluntary. Every person has the right to access and amend their personal data.